FAQs

Everything you need to know about our products, shipping, and returns.

About the Product
What exactly is a Deconstructed Frame?
A Deconstructed Frame is a handcrafted wall display that breaks down an iconic car's full specification — engine output, dimensions, weight, performance data, and key details — into a clean, framed layout. It's not a flat print. The display has physical depth (1.4 inches / 3.5 cm) with layered components behind acrylic glazing, ready to hang straight out of the box.
What's the difference between a Deconstructed Frame and an Evolution Collection?
Deconstructed Frames focus on a single car — breaking down its complete spec in detail. Evolution Collections tell the generational story of a model across multiple iterations, such as the Porsche 911 or BMW M3 across decades. Both are handcrafted and the same size.
What is the Tachometer Collection?
The Tachometer Collection features a design built around the rev counter of an iconic model — a more minimal, instrument-focused piece for enthusiasts who appreciate the finer details.
Is the frame included?
Yes. Every piece ships fully framed and ready to hang — no additional hardware or frame purchase needed.
Are these officially licensed products?
No. Artovelo creates original automotive culture-inspired artwork. We are not affiliated with, endorsed by, or licensed by any car manufacturer.
Ordering & Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Diners Club, and PayPal.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of purchase. After that, the order enters production. Contact us as soon as possible at support@artovelo.com.
Shipping
Do you ship worldwide?
Yes. We ship to most countries worldwide and shipping is free on all orders.
How long does delivery take?
Orders are dispatched within 2–4 business days. Estimated delivery after dispatch:
  • Europe & North America: 10–20 business days
  • Rest of world: 10–20 business days
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for items in their original condition. If your item arrives damaged, please contact us within 48 hours with a photo.
Gifting
Is this a good gift for a car enthusiast?
Yes — it's one of our most popular gift choices. Each piece arrives in premium packaging, fully framed and ready to give.

Still have a question? We usually reply within 24 hours.

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